![]() ![]() NOTE: If using macOS 10.13 High Sierra, macOS 10.14 Mojave, or macOS 10.15 Catalina there are additional steps you may need to complete to install drivers successfully. Visit your hardware manufacturers website for information, and if you need to install a driver make sure you restart your computer to ensure all updates are refreshed. Please make sure you have the correct driver installed from your hardware manufacturers website here It's good to restart after any kind of driver or software installation to make sure everything is working correctly.Ī few controllers will need drivers to be installed before it will connect with a Mac computer, if your controller needs drivers you will need to download them from your controllers' manufacturers website. NOTE: Always refer to the manufacturer's website or documentation for the device that you are using as each individual device may have specific features, drivers or firmware updates.Having a hard time getting your controller to connect using Mac OS X? Follow the recommended troubleshooting steps below to get up and running.Ī classic troubleshooting step, but you would be surprised at the number of people that bypass this one! Restarting your computer refreshes a lot of driver issues and refreshes the OS. You should see MIDI messages in the OUTPUT window as you press each button (For HIDtrace, you will see HID data changing as you press the buttons.) If you don't get any response then there is either a hardware fault with the controller or a conflict on your system that is stopping it from working. Choose your controller in the INPUT and OUTPUT sections and then press some buttons. Run this with all other software including VirtualDJ closed.
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